Maintain A No Drama Policy

Gossip and factionalism erode the cohesion of high-performing teams. I’ve experienced this as a leader, and once that happens, it’s hard, if not impossible, to put back in the box. I now promote a culture policy: If you have an issue with someone else on the team, talk to them first. Don’t complain to others on the team. That’s adding drama. Collectively agree to a team culture where it’s expected that when you have an issue with someone, you engage directly with them first. If that’s still not working, help facilitate finding common ground. But don’t come to me to complain about Greg if you haven’t talked to Greg yet.